Complete Device Protection & Premium Service – Starting at ₹1,999/-
offers an all-in-one care solution for your devices with unlimited repairs, free pick-up & drop, priority support, and device replacement guarantee.
Benefits of Care Pack
Reliable IT and electronic services for homes, offices, and businesses — from repairs to networking.
Unlimited Repair Requests
Raise as many repair requests as needed during the 365-day period.
Device Replacement Guarantee
If your device is beyond repair, we’ll replace it with a similar working model.
Free Pick-Up & Drop-Off
We’ll handle pick-up and delivery at no cost for your registered device.
Zero Service Charges on Upgrades
Upgrade RAM, SSD, HDD, or battery no service fees, just parts cost.
Free Antivirus Software
Stay protected with a free licensed antivirus included in your plan.
Priority Customer Support
Faster response times and support you're always at the front of the line.
Care Pack Coverage & Exclusions
Slightly more formal and customer-trust focused
Covered Benefits
Yes! You get unlimited repair requests for 365 days. Raise as many as you need without any extra charge.
Absolutely. We provide free pick-up & drop-off service for all registered devices under the Care Pack.
Yes, onsite support is available depending on your issue and location.
Are there service charges for upgrades like RAM or SSD?
If your device is beyond repair, we’ll provide a replacement device with a similar configuration at no extra cost.
Yes, a licensed antivirus software is included free with your Care Pack.
Yes. When you upgrade to an SSD through us, we’ll also install a licensed OS (like Windows) for free.
Yes. You’ll enjoy priority support with faster response times and quicker resolutions.
Yes. Our technicians can troubleshoot and fix minor issues remotely, saving your time and effort.
Yes. You’ll have access to your full service history and updates via email or our customer portal.
Yes. The remaining Care Pack warranty is transferable to the new owner (on request).
Care Pack Exclusions
No. If the warranty seal is tampered with or broken, the warranty will be void.
No. Damage caused by liquid spills is not covered.
No. HDDs are not covered. Also, Sri Global Technologies will not be responsible for any data loss.
No. Any physical damage like cracks, dents, or broken parts is excluded from coverage.
No. Damage caused by overheating, burning, or fire is not covered.
No. Internal or external batteries are excluded from warranty coverage.
No. Problems due to viruses, system misalignment, unauthorized repairs, or external factors are not included.
No. Scratches, dents, or paint damage that do not affect functionality are not covered.
No. Damages caused by:
💧 Liquid spills
💥 Accidental drops
🌪️ Natural disasters (earthquake, storm, flood, fire, lightning)
🐜 Animal/insect infestation
🔋 Battery leakage
💻 Misuse, abuse, or negligence
are all excluded from warranty coverage.
No. Loss or damage caused by theft, burglary, or malicious acts is not covered under the Care Pack.